Purpose
Responsible for the effective management of an assigned fleet of drivers and trucks.
Responsibilities
- Creating work orders in Logirack
- Planning, monitoring and executing dispatch of all outbound LTL - FTL customer loads
- Managing lanes, assets and space to ensure maximization of revenues and optimization of equipment
- Quoting and providing rates to customers
- Scheduling appointments and tracking trucks daily to ensure on time pick-ups and deliveries
- Preparing all customs documentation to ensure clearance for border crossing
- Creating drivers envelopes and warehouse road sheets
- Approving all drivers pays
- Ensuring drivers sheets are correct by verifying gate reports
- Searching for freight to fill empty lanes
- Coordinating deliveries with warehouse and garage for departures
- Providing Vitesse terminals with estimated times of arrivals of freight and trailers
- Requesting rate quotes from Vitesse terminals for re-delivery costs if needed
- Communicating with Valdan for deliveries/cross-docks/bond cancellation in Laredo
- Providing regular and proactive customer service to all clients to maintain relationships
- Communicating with drivers regularly to maintain engagement, provide encouragement and support them with issues while delivering loads
